Refund policy

Our Promise: Returns, Replacements & Real Talk

We’ve got your back. Every product we offer is made just for you — custom printed and shipped through our print partner (Printify). That means each item is one-of-a-kind, just like our customers.

 

So here’s the deal: 

We’ll Make It Right If…

If something’s off, we’ll fix it. Period.

You’re covered if:

• Your item shows up damaged or misprinted
• You received the wrong size, design, or color
• Your order was beat up during delivery

📸 Just send us a quick photo and your order number within 7 days of delivery. We’ll get a replacement or refund headed your way fast.

 

What We Can’t Accept (Just Being Honest)

Since your item is made to order, we can’t take returns for:

• Changing your mind
• Ordering the wrong size (we include size charts to help avoid this!)
• Slight color variations — screens and fabric printers don’t always sync 100%

Need Help?

If you’re unsure about sizing or have questions before ordering, shoot us a message — we’re real people and happy to help.

Bottom Line

We’re committed to delivering quality, and we stand behind what we sell. If something’s not right, you won’t be left hanging — we’ll make it right.

 

📬 Email us anytime at christie@writtenexpression209.com